JOB SUMMARY: The Referral Center Clinical Coordinator (RCCC) facilitates the collaborative interdisciplinary process of case management encompassing assessment, planning, facilitation, care coordination, evaluation appropriate to the scope of licensure. The RCCC advocates for options and services to meet the patient's and family's comprehensive health needs through communication and available resources to promote quality cost-effective outcomes for the identified patient population.
The RCCC participates in quality improvement activities, exemplifies professionalism, and promotes a customer-friendly environment by utilizing Service FIRST behaviors in interactions with patients, families, and staff members.
Education/Licensure/Specialized Training: a. Education: Graduation from an accredited school of Nursing with a Bachelor's degree in Nursing required. Master's Degree: Preferred b. Licensure/Certification: Licensed to practice nursing in the State of Texas. Relevant clinical specialty certification required within two years of employment.CCM certification preferred
Work Experience: Five (5) years RN experience as appropriate to area assigned;One (1) year experience in Case Management, Quality Management, Coding or Discharge Planning preferred.
Management/Experience: One (1) year leadership experience preferred.
Equipment Operated: PC and typical medical equipment related to job duties.
Communication Skills: Above Average Verbal (Heavy Public Contact), Exceptional Verbal (e.g., Public Speaking), Writing /Composing: Correspondence, Reports
Bilingual Skills: Spanish preferred
Other Skills: Analytical, Medical Terms, Mathematics, PC, Word Proc
Work Schedule: Weekends, Holidays, Flexible, Travel, Eligible for Telecommute
The Harris Health System is a fully integrated healthcare system that cares for all residents of Harris County, Texas. We are the first accredited healthcare institution in Harris County to be designated by the National Committee for Quality Assurance as a Patient-Centered Medical Home, and are one of the largest systems in the country to achieve the quality standard. Our system includes 23 community health centers, five school-based clinics, a dental center and dialysis center, mobile health units, a rehabilitation and specialty hospital and two full-service hospitals.Ben Taub Hospital is a world renowned Level I Trauma Center with 586 licensed acute-care beds and provides a wide range of specialty care outpatient services. Lyndon B. Johnson Hospital is a 328 licensed bed acute-care hospital with a newly expanded Level III trauma center and a distinguished regional center for neonatal intensive care for high-risk deliveries.Harris Health is a teaching system for Baylor College of Medicine and The University of Texas Health Science Center at Houston (UTHealth). We train the next generation of healthcare providers on the latest medical procedures and technological breakthroughs.With... our fully integrated electronic medical records system, we offer patients the convenience and assurance that their medical history is accurate, safe and available when and where it is needed. Our Medical Home designation ensures that we offer a full range of preventive, specialty and acute care services for the entire family.