The Primary Care Nurse Manager reports directly to the Chief Nurse and is responsible for providing leadership, supervision, and direction to all Primary Care and Women's Clinic nursing staff. The Nurse Manager will perform delegated duties, i.e., develops time schedules, completes performance evaluations, and initiates or recommends disciplinary actions, responsible for performance improvement, customer service/patient satisfaction, patient and employee safety. Major duties include but are not limited to; Proficient using VA EMR and nursing specific documentation. Completing chart audits. Completing DACs. Ensuring clinic coverage, upkeep time and attendance with all direct reports. Ensuring yearly competencies are completed, RQI, and additional in-services per staff needs. Ensuring there are not lapses in licenses (LPN, RN, BLS). Servant leadership style, proactive in teambuilding and fostering a positive work environment. Working knowledge of Nursing Scope of Practice and ANA Code of Ethics. Ability to surrogate coverage other PACT staff members. Ability to perform other PACT staff member's roles as needed basis. Provide culturally competent and gender specific care. Ability to pull data specific to PACT and panel management. Provide and document patient education specific to disease states. Will remain competent in all areas as assigned. Develops and implements a plan to meet learning needs of Primary Care Nursing. Maintains professional boundaries with patients, families, and employees. Behavior as a role model is transparent and above reproach. Ensures application of institutional policy to protect information from unauthorized release, loss, alteration, or deletion. Does not use thumb-drives or other means, such as photocopying, to remove patient data from the medical center, unless approval by the Director through OI&T has been granted. Contributes to an environment of a High Reliability Organization with a culture of safety founded on a systems approach to developing health care solutions based on prevention, not punishment, with collective mindfulness. Responsible for environment of care (EOC) issues. Ensures, clean, safe environment. Demonstrates professional and cooperative behavior in all aspects of practice. Uses the proper chain of command for communication. Demonstrates effective written and verbal communication skills. Demonstrates professional and cooperative behavior in all aspects of practice. Collaborates with peers in completing unit workload efficiently. Participates in unit-based performance improvement activities to improve patient care. Makes changes in own practice in response to performance improvement findings. Reviews and shares current literature in relation to practice with co-workers. Participates in meeting VA Performance Measures to include AES. Other duties as assigned. Work Schedule: Monday through Friday 8:00 am to 4:30 pm Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.