As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!
Responsible for duties in support of departmental efficiencies which may include: but not limited to performing administrative duties, scheduling, registration, reception and patient check out functions. Must obtain complete and accurate patient demographic information. Registration Representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Others may be assigned.
HOURS: Tues-Sat 9am-5:30pm
Administrative duties, to include but not limited to, schedule management, including calendars and schedules for providers at various facilities. Takes meeting notes, minutes and follow up action items. Completes data entry assignments along with creating various reports for departments and management.
Greeting customers following Conifer Standards of Care, provides world-class customer service, completes full patient registration on date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. Schedules diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed).
Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.
Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. Performs scheduling, checks out patients and coordinates after care for patients.
To perform this jobsuccessfully, an individual must be able to perform each essential dutysatisfactorily. The requirements listed below are representative of theknowledge, skill and/or ability required. Reasonable accommodations may be madeto enable individuals with disabilities to perform the essential functions.
Minimum typing skills of 35 wpm
Demonstrated working knowledge ofPC/CRT/printer
Knowledge of function and relationshipswithin a hospital environment preferred
Customer service skills and experience
Ability to work in a fast pacedenvironment
Ability to receive and express detailedinformation through oral and written communications
Course in Medical Terminology required
Understanding of Third Party Payorrequirements preferred
Understanding of Compliance standardspreferred
Must be able to perform essential jobduties in a Patient Access service area.
Builds and maintains collaborativerelationships with both internal and external Clients that lead to moreeffective communication and a higher level of productivity and accuracy.
Must be able to appropriately interpretphysician orders, medical terminology and insurance cards while maintainingConifer Standards of Care.
Include minimumeducation, technical training, and/or experience preferred to perform the job.
High School Diploma or GED required
0 â 1 year in a Customer Service role.
0 â 1 year of administrative experiencein medical facility, health insurance, or related area preferred
Some college coursework is preferred
The physical demandsdescribed here are representative of those that must be met by an employee tosuccessfully perform the essential functions of this job. Reasonable accommodationsmay be made to enable individuals with disabilities to perform the essentialfunctions.
Must be able to sit at computer terminalfor extended periods of time
Occasionally lift/carry items weighingup to 25 lbs.
Frequent prolonged standing, sitting, andwalking
Occasionally push a wheelchair to assistpatients with mobility problems.
Job: Patient Access
Primary Location: Bremerton, Washington
Job Type: Full-time
Shift Type: Rotate
Employment practices will not be influenced or affected by an applicantâs or employeeâs race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.