The Director of Education is responsible for assessing the educational needs of all constituencies of Hospice of Chattanooga, planning programs to address those needs, and implementing the programs in such a manner that all Hospice of Chattanooga policies and procedures and regulatory body standards are met. Evaluates new associate progress and assesses further needs. Assists with surveys to evaluate patient care quality issues.
MINIMUM QUALIFICATIONS OR EQUIVALENTS:
Education: Graduate of an accredited school of nursing, TN Licensed RN; BSN. Prefer Hospice Certification.
Experience: Five years of hospice nursing experience; supplemented with three years of management/leadership experience; minimum of two years of experience in education and knowledgeable of the Hospice Medicare Regulatory Guidelines and Joint Commission Hospice Guidelines. Expertise in planning, developing, presenting and evaluating education programs for continuous improvement. Must be able to teach guidelines and regulatory accurately and independently. Possess ability to work effectively with and to motivate people. Able to facilitate and support change. Demonstrate ability to problem solve, set priorities and exercise sound nursing judgment.
Licensure or Certification: ennessee/Georgia active licensure. (GA may be obtained within 90 days of hire date). Valid drivers license. Maintains current BLS Certification. Acquire within 2 years or maintain CHPN (Hospice Certification in Nursing).
PROCESSES RESPONSIBLE FOR:
Responsible for assessing all organizational educational needs.
Responsible for assessing statutory (CEU) needs of clinical staff regarding training and ensuring available educational opportunities within the organization meet those needs annually.
Responsible for assessing in-service needs of all new and existing staff as they relate to training needs to meet the HOC Mission and Values and regulatory needs.
Responsible for strategic planning as it relates to future educational needs and organizing/planning and implementing education statutory/regulatory current and future changes/needs and that they remain current.
Responsible for educational program training and materials (ongoing and on an annual basis), the effectiveness of training, attendance rosters, evaluations, agendas, outcome measures, and cost effectiveness of the training programs.
Coordinate and assist with all external and internal training programs, coordination of IT and support systems to ensure success with all education events/on-line/webinars/community sponsored events involving education (CEU) to ensure a successful education experience and effectiveness.
Responsible for staff credentialing for various facilities, processing documents required/requested, coordinating with staff to meet the requirements timely.
Catalog and develop training materials for orientation, self-study programs, and the company library of resources.
Networks with other agencies for cross-training opportunities, cultivate relationships with contract providers to ensure hospice education is provided, work toward sponsorship of training programs.
Coordinates orientation of new personnel to the Hospice setting.
Develops/maintains department Education calendar.
Administrator of online learning system, where employee education records are maintained. (Relias)
Organizes and provides annual skills lab testing/evaluation and responsible fstaff participation, documented and meet competency guidelines. (Includes teaching/providing CPR on-site classes, and that staff remain credentialed).
Public/Media/internal and external Speaking to promote the company's mission, values, hospice philosophy, and the organizations mission and values to provide five star customer service and care.
Demonstrates teamwork, cooperation, positive attitude and personal involvement with other departments of Hospice and outside agencies by supporting and promoting participation.
Adheres to safety/hazardous policies and procedures in performance of daily activities. Reports any observed concerns to the Compliance officer.
Demonstrates a working knowledge of Hospice policies. Inspires confidence in customers and co-workers by being well-informed and prepared at all times.
Hospice of Chattanooga (HOC) began in 1981 and remains the community's largest, non-profit and one of the largest hospices in the State of Tennessee. We are specialists in end-of-life care, Joint Commission Accredited, have a dedicated team of staff physicians, 250 associates, most of whom hold hospice certification in their respective discipline, provide services in 18 counties including 8 in No...rth Georgia. Why consider living in Chattanooga? We sit in a scenic valley surrounded by mountains, rivers, holds historical significant with abundance of outdoor recreation and has been awarded by "Outdoor Magazine as the "Best Town Ever” title for two years. Please visit Choose Chattanooga https://choosechattanooga.wordpress.com/ to learn more about living and working in Chattanooga.